Terms and Conditions

Effective From: February 25, 2025

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1. Introduction

Welcome to Finix Connect, an independent platform for comparing internet, TV, and phone services. This website ("Site") and the services ("Services") are operated by Finix Communication LLC, doing business as Finix Connect ("we," "us," "our").

By accessing or using our Site and Services, you ("User," "you," "your") agree to comply with these Terms and Conditions ("Terms" or "Agreement"). If you do not agree with any part of these Terms, please do not use our website or services.

2. Service Overview

Finix Connect provides a comparison platform where users can explore internet, TV, and phone plans from participating providers. We are not a direct provider, and we help users compare options and understand next steps with the provider they choose.

What We Do:

  • ✔ Compare plans, pricing, and availability from multiple providers
  • ✔ Assist users in reviewing options that may fit their needs
  • ✔ Connect users with provider representatives for direct sign-ups

What We Don’t Do:

  • ✖ We do not provide internet, TV, or phone services directly
  • ✖ We do not control provider pricing, terms, or service availability

3. Affiliate Disclosure

Finix Connect works with participating vendors and partners to facilitate service comparisons and sign-up requests.

How We Earn Revenue:

  • We may receive commissions when users proceed with a sign-up through our platform
  • Referral fees do not affect plan rankings, provider listings, or recommendations
  • Users do not pay extra when signing up through Finix Connect

Transparency is our priority. Users should verify all terms, pricing, fees, equipment requirements, and conditions directly with their chosen provider before completing any purchase.

4. Accuracy of Information

We strive to provide accurate and up-to-date information on internet, TV, and phone plans, but:

  • Pricing, availability, and promotions are subject to change without notice by providers
  • While we update our listings regularly, there may be occasional discrepancies between our site and a provider’s real-time offers
  • We encourage users to confirm final pricing and terms directly with the provider before making a decision

Our support team can help users review available details, but final pricing, availability, and terms are controlled by the provider.

5. Third-Party Links & External Websites

Our Site contains links to third-party websites (including provider sign-up pages).

  • Finix Connect is not responsible for the content, policies, or services of these external websites
  • When you click on a third-party link, you leave our Site and are subject to the terms and privacy policies of that third party
  • We do not control the collection or use of your data by these third-party sites

Users are advised to review the terms and privacy policies of any provider before signing up.

6. Acceptable Use Policy

By using our Site, you agree to:

  • ✔ Use our platform only for lawful purposes
  • ✔ Respect the intellectual property rights of Finix Connect and third parties
  • ✔ Not engage in fraudulent, abusive, or misleading activities
  • ✔ Not use automated tools or bots to extract or scrape data from our Site

Intellectual Property Protection:

All content on this Site, including text, graphics, logos, and data, is protected by copyright laws and belongs to Finix Connect or its licensors. Unauthorized reproduction, distribution, or modification is strictly prohibited.

We reserve the right to suspend or terminate access for users who violate these policies.

7. Limitation of Liability

Finix Connect provides a comparison platform but does not control the services offered by third-party providers.

We are NOT responsible for:

  • The quality, speed, reliability, or pricing of any provider’s service
  • Any billing, technical, or customer service issues you experience with a provider
  • Any damages, disruptions, or losses resulting from using a provider’s service

Users should carefully review all terms & conditions with the provider before making a purchase.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

  • Any legal disputes arising from the use of Finix Connect shall be resolved in California courts
  • Finix Connect complies with applicable California laws, including the California Consumer Privacy Act (CCPA)

If a dispute arises, we encourage users to contact us first to seek an amicable resolution.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Why We Might Update This Policy:

  • Expansion of provider partnerships
  • Changes to our business model
  • Legal & compliance updates

Users should review these Terms periodically. Continued use of the website means acceptance of any modifications.

10. Termination & Suspension of Services

Finix Connect may suspend or terminate user access if:

  • A user violates these Terms
  • There is suspected fraudulent or abusive activity
  • A user engages in unauthorized data scraping or misuse of site resources

We strictly follow compliance standards and may take legal action if necessary to protect our services and business model.

11. Contact Information

For questions regarding these Terms, please contact:

Email: support@finixconnect.com

By using Finix Connect, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of our website and services.